Welcome to Zovir LLC. These Terms of Service apply to your access to and browsing of this website, as well as any purchases made here. By accessing this website or using its services, you agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue use of the website.

  1. Website Use

You may use this website in compliance with applicable laws and these Terms of Service. You agree to provide true, accurate, and complete order and contact information, and to ensure that such information is updated promptly when necessary.

You may not use this website to engage in fraudulent or illegal activities, interfere with the website’s normal operation, or infringe upon the legal rights of others.

  1. Product Information and Display

We strive to ensure that product descriptions, images, prices, and other information on the website are accurate and clear. Due to display devices, screen settings, and manufacturing variations, there may be reasonable differences in product color, appearance, or details.

We reserve the right to modify product information, adjust prices, update product displays, or discontinue the sale of specific products, to the extent permitted by law. Such changes will not affect existing order obligations that we are required to fulfill under applicable law.

  1. Orders and One-Time Purchases

Products offered on this website are available via a one-time purchase model. Each order constitutes a single transaction for the selected products, with payment due at checkout.

Purchasing products does not create a membership subscription, recurring payment plan, or automatic renewal service. We will not automatically charge you for subsequent recurring fees simply because you have completed a single purchase.

Once an order is submitted, we will process it based on product availability, payment status, and order details. Order confirmation does not preclude the possibility of needing to contact the customer or cancel the order due to insufficient stock, payment verification failure, or other reasonable causes. If an order requires cancellation or adjustment, we will handle the matter in accordance with applicable laws and relevant refund policies.

Please carefully verify the products, quantities, shipping address, contact information, and payment amount before submitting your order.

  1. Pricing and Payment

Product prices and applicable charges will be displayed during the checkout process. Unless otherwise explicitly stated, customers must complete payment based on the final amount shown on the checkout page.

We may process payments through third-party payment service providers. You must ensure that the payment information provided is accurate and valid, and that you authorize the relevant transactions. Payment transactions may also be subject to the terms and conditions of the respective payment service providers.

In the event of obvious pricing errors, payment irregularities, or suspected fraudulent transactions, we may suspend or cancel the relevant orders to the extent permitted by applicable law and, where necessary, notify the customer.

  1. Delivery and Order Fulfillment

We will arrange for order processing and delivery upon confirmation of the order and completion of payment. Estimated processing times, delivery times, shipping methods, and other applicable conditions are governed by the shipping policy and order-related information published on the website.

Delivery times may be affected by logistics arrangements, weather conditions, public holidays, customs procedures, or other factors beyond our control. We shall not be held liable for shipping delays beyond our reasonable control in circumstances where liability may be excluded under applicable law, though we will continue to fulfill our obligations as required by law.

  1. Returns and Refunds

Eligibility for returns, application timeframes, product conditions, refund methods, and processing times are governed by the return and refund policy published on this website.

Customers should read the relevant policy before applying for a return and must submit their application and return the product in accordance with the prescribed procedures. We will process return and refund requests based on the order details, the condition of the product, and applicable law.

Nothing in these terms limits any mandatory rights to which consumers are entitled under applicable law.

  1. Intellectual Property

Unless otherwise stated, all text, images, graphics, page designs, trademarks, and other content on this website are owned by us or the respective rights holders and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, disseminate, use for commercial purposes, or otherwise infringe upon the relevant intellectual property rights without the prior written permission of the rights holder, except as expressly permitted by applicable law.

  1. User Conduct

When using this website, you must not:

Violate any applicable laws or regulations.

Submit false orders, false identity information, or unauthorized payment information.

Interfere with the website’s systems, security mechanisms, or normal operations.

Gain unauthorized access to website accounts, systems, or other users’ information.

Use website content to engage in fraud, infringement, or other improper activities. If a violation of these terms is detected, we may—to the extent permitted by law—restrict relevant access, cancel unfulfilled orders, or take other reasonable measures.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be held liable for any indirect losses arising from temporary website inaccessibility, service interruptions beyond our reasonable control, or failures of third-party services, except for liabilities that cannot be excluded by law.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including rights to which consumers are entitled by law.

  1. Privacy Protection

Our collection, use, storage, and disclosure of personal information are governed by the privacy policy published on this website. By using this website, you acknowledge that you are aware of the contents of said privacy policy.

  1. Amendments to Terms

We may update these Terms of Service to reflect changes in business operations, website functionality, or applicable laws. Revised terms will be posted on this page and will take effect from the date of posting or from the specific effective date indicated on the page.