Zovir LLC (hereinafter referred to as “we” or “us”) values ​​your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse products, or make purchases, as well as how you can manage your privacy choices.

By using our website or related services, you acknowledge that you have read and understood the contents of this Privacy Policy.

  1. Information We Collect

To provide standard shopping and customer services, we may collect the following types of information:

Personally Identifiable Information: Includes your name, billing address, shipping address, and other information required to fulfill orders.

Contact Information: Includes your email address, phone number, and other contact details you voluntarily provide.

Order Information: Includes purchased items, order numbers, order amounts, order status, and delivery details.

Payment Information: When you make a payment, the relevant payment information is processed by third-party payment service providers in accordance with their applicable privacy policies and security measures. We do not store full bank card numbers or card security codes.

Device and Usage Information: Includes technical data such as browser type, device information, IP address, pages visited, and records of website interactions. This information may be collected via cookies or similar technologies.

  1. How We Use Your Information

We collect personal information primarily to provide reliable and convenient shopping services, including:

Processing orders, confirming payments, and arranging product delivery.

Sending you order confirmations, delivery notifications, and necessary service-related information.

Responding to customer inquiries, processing return and refund requests, and providing after-sales support.

Maintaining the proper functioning of the website and improving website features and user experience.

Detecting and preventing fraud, unauthorized transactions, and other potential risks.

Fulfilling obligations under applicable laws and addressing necessary disputes or legal requests.

We use personal information only for reasonable and legitimate business purposes.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain basic website functions, remember user preferences, analyze website traffic, and improve the browsing experience.

You can manage or disable certain cookies through your browser settings. However, please note that disabling certain cookies may affect the proper functioning of the shopping cart, checkout process, or other website features. If we use third-party analytics or advertising services, these services may also collect relevant information in accordance with their own policies.

  1. Information Sharing and Disclosure

We do not sell your personal information to third parties. To fulfill orders and provide related services, we may share information with the following service providers to the extent necessary:

Payment service providers: For processing payments, verifying transactions, and preventing fraud.

Logistics and delivery service providers: For arranging shipment, transportation, and order tracking.

Website technology and service providers: For website hosting, system maintenance, security protection, and related technical support.

Legal or regulatory authorities: To disclose relevant information when required by law, legal process, or when necessary to protect the legitimate rights and interests of ourselves and others.

We require relevant service providers to process information only to the extent necessary to fulfill their service obligations or to comply with applicable legal requirements.

  1. Information Storage and Security

We implement reasonable technical and administrative measures to protect personal information against unauthorized access, loss, misuse, disclosure, or improper modification.

Personal information is retained only for the period necessary to achieve the purposes for which it was collected, or as required by applicable laws, tax, accounting, and dispute resolution regulations. Once the necessary retention period has expired, we will delete, destroy, or otherwise appropriately dispose of the information in accordance with applicable laws.

Although we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security.

  1. Your Privacy Rights

Depending on the laws applicable in your region, you may have the following rights:

To request access to the personal information we hold about you.

To request the correction of inaccurate or incomplete information.

To request the deletion of personal information, subject to legal conditions.

To object to specific personal information processing activities or request a restriction on processing.

To withdraw previously given consent, without affecting the lawfulness of processing based on consent prior to the withdrawal.

To request a copy of your personal information in a portable format (where required by applicable law). If you reside in California, you may also have additional rights under the California Consumer Privacy Act (CCPA) and its amendments. These include the right to know about the collection and use of your personal information, to request the deletion or correction of your personal information, and to opt out of the sale or sharing of your personal information (where applicable).

We will not unlawfully discriminate against you for exercising your privacy rights as provided by law.

To submit a privacy request, please contact us via the customer service email address published on this website. We may need to verify your identity to protect your personal information.

  1. Third-Party Websites and Services

Our website may contain links to third-party services or external websites, such as payment services or logistics tracking pages. These third-party websites have their own privacy policies and information handling practices.

We have no control over the privacy practices of third-party websites. We recommend that you read their privacy policies before using their services.

  1. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from individuals under the age of a child as defined by applicable law. If we discover that such information has been collected without appropriate authorization, we will take appropriate measures to delete it to the extent permitted by law.

  1. Updates to the Privacy Policy

We may update this Privacy Policy in response to business changes, adjustments to website functionality, or requirements under applicable law. Updated content will be posted on this page, and the “last updated” date will be adjusted accordingly.

We recommend that you review this page periodically to stay informed about how we protect and handle your personal information.